Privacy Policy

1. Introduction

  1. We are committed to safeguarding the privacy of our website visitors and service users.
  2. This policy applies where we are acting as a Data Controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
  3. We use cookies on our website. We will ask you to consent to our use of cookies when you first visit our website.
  4. Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive communications from My Money Options and how you would like to receive them.
  5. In this policy, “we”, “us” and “our” refer to My Money Options. For more information about us, see Section 13.

 

2. How we use your personal data

  1. In this Section we have set out:
    1. the general categories of personal data that we may process.
    2. the purposes for which we may process personal data; and
    3. the legal bases of the processing.
  2. We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
  3. We may process your website user account data (“account data”). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.
  4. We may process information contained in any enquiry you submit to us regarding our services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling our services to you. The legal basis for this processing is consent.
  5. We may process information that you provide to us for the purpose of subscribing to our email notifications or newsletter (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications. The legal basis for this processing is consent.
  6. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
  7. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
  8. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

3. Providing your personal data to others

  1. We may disclose your personal data to our professional advisers insofar as reasonably necessary for the purposes of managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  2. We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary for maintaining or developing our services.
  3. In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

4. International transfers of your personal data

  1. In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
  2. The hosting facilities for our services are situated in the United Kingdom and Ireland.
  3. Any suppliers or subcontractors who help to maintain or develop our services are situated in the United Kingdom.

 

5. Retaining and deleting personal data

  1. This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
  2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
  3. Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

6. Your rights

  1. In this Section 6, we have listed the rights that you have under data protection law.
  2. Your principal rights under data protection law are:
    1. the right to access – you can ask for copies of your personal data.
    2. the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data.
    3. the right to erasure – you can ask us to erase your personal data.
    4. the right to restrict processing – you can ask use to restrict the processing of your personal data.
    5. the right to object to processing – you can object to the processing of your personal data.
    6. the right to data portability – you can ask that we transfer your personal data to another organisation or to you.
    7. the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
    8. the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
  3. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting the Information Commissioners Office website.
  4. You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below:
    1.  by post, to My Money Options, 2 Castle Quay, Castle Boulevard, Nottingham, NG7 1FW
    2. by telephone, on 0115 718 0366 or
    3. by email at support@MyMoneyOptions.co.uk

 

7. About cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

 

8. Cookies that we use

  1. We use the following types of Cookies:
    1. Necessary Cookies
      1. These cookies are essential in order to enable you to move around the website and use its features. These cookies are deleted when you close your browser. They include, for example, cookies that enable you to log into secure areas of our site.
    2. Performance or Analytical Cookies
      1. These cookies collect information about how visitors use a website.
  2. We use Google Analytics to track anonymized usage statistics for the site. This data is used to analyse how frequently people visit the site, how the website is found, and which pages are most frequently viewed. These cookies don’t collect information that identifies a visitor. This information is combined with data from thousands of other users to create an overall view of website use and is never identified individually or personally. These cookies are only used to identify ways to improve the website. To opt out of being tracked by Google Analytics across all websites please visit: http://tools.google.com/dlpage/gaoptout. For more information about Google Analytics, and the cookies it sets, please visit: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
  3. We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. You may opt out of Hotjar by visiting https://www.hotjar.com/opt-out

 

Cookie Description Duration Type
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. Necessary
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
_gat_gtag_UA_141774217_1 Google uses this cookie to distinguish users. 1 minute Analytics
Cookie Description Duration Type
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. Necessary
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
_gat_gtag_UA_141774217_1 Google uses this cookie to distinguish users. 1 minute Analytics
Cookie Description Duration Type
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. Necessary
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
_gat_gtag_UA_141774217_1 Google uses this cookie to distinguish users. 1 minute Analytics
Cookie Description Duration Type
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed. Necessary
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. 1 day Analytics
_gat_gtag_UA_141774217_1 Google uses this cookie to distinguish users. 1 minute Analytics
ARRAffinity

 

 

 This cookie is set by websites that run on Windows Azure cloud platform. The cookie is used to affinitize a client to an instance of an Azure Web App.

 

 Session Necessary
_hjCachedUserAttributes This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool. Session Performance
_hjIncludedInSample Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Session Performance

 

9. Managing cookies

  1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
    1. Chrome
      https://support.google.com/chrome/answer/95647
    2. Firefox
      https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
    3. Opera
      https://help.opera.com/en/latest/security-and-privacy/
    4. Internet Explorer
      https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
    5. Safari
      https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
    6. Edge
      https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
  2. Blocking all cookies will have a negative impact upon the usability of many websites.
  3. If you block cookies, you will not be able to use all the features on our website.

 

10. Amendments

  1. We may update this policy from time to time by publishing a new version on our website.
  2. You should check this page occasionally to ensure you are happy with any changes to this policy.

 

11. Our details

  1. This website is owned and operated by My Money Options, a trading name of Vision Blue Holdings Limited
  2. We are registered in England and Wales under registration number 11002926 and our registered office is at 11-12 Hanover Square, London, England, W1S 1JJ
  3. Our principal place of business is at 2 Castle Quay, Castle Boulevard, Nottingham, NG7 1FW
  4. You can contact us:
    1. by post, to My Money Options, 2 Castle Quay, Castle Boulevard, Nottingham, NG7 1FW
    2. by telephone, on 0115 718 0366 or
    3. by email at support@MyMoneyOptions.co.uk

 

12. Data Protection Officer

  1. Our DPO can be contacted at dpo@aryza.com. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to the DPO.